Chuck's Parkville Garage

They never answer their phone when I tried to call them, they leave the vehicles they’re done working on in a tight-spaced lot that’s very hard to get out of, and they aren’t transparent about their prices. I had to go in twice for the same issue, and they tried to charge me the second time even though I payed the first time I came in. I’m giving two stars because their prices are good and cheap, and that’s all you pay for. Don’t expect high class service from these people

I wouldn't waste my time if I were you. I brought my vehicle in for two separate issues. First, one of the pumps for my windshield washer fluid was not working and needed to be replaced. Second, I was having battery issues. Well, with regard to the pump, she said they needed to order the part and that they would order it and let me know when it was in and ready for repair. However, she never called. In fact, I called twice to follow up in the next several WEEKS and she told me that, first, she still needed to order it and then the second time was that she was still waiting for the part to come in. I don't believe either of these to be true. I don't think she wanted to d…

We have had a positive experience every time we have used Chuck's. We had a very old car with a major engine failure that wasn't worth the investment to fix it. Chuck's didn't charge us for evaluating it. They have always been fair and honest.

Had what I thought might be a complicated wiring issue, Chuck’s diagnosed and repaired it at a super reasonable price. Most garages would milk a job like that for a ton of hours and “diagnostic fees” but Chuck’s was honest and transparent. They even pointed out a potential future fail point on my car which I completely overlooked when I bought it. They also were one of the few shops willing to even look at a car made in the 90’s - believe it or not, a lot of shops I called consider that “too old” to work on now! I came to Chuck’s originally because of the great reviews they had, so I feel obligated to add another one. I will definitely go back next time I have car troubles!

I went to Chuck's after having a bad experience at a different garage in the area. I was very happy with the honest advice I got here. They had the work done quickly, they didn't try to push anything the car didn't need and the people I interacted with were all friendly. I moved to the area about a year ago and this will be my go-to shop. Happy to find one that I don't have to approach cautiously.